Terms & Conditions
Your satisfaction is fully guaranteed. If your product arrives in less than perfect condition, please let us know. If your dog hates what you ordered, (like that is going to happen) please let us know. So if you or your dog are unhappy with your purchase in any way, please return the unused portion for a full refund minus the shipping. But please don't take advantage and use half the bag and then say they didn't like them. That would not be fair to other customers because what you return I have to throw away and that could result in a price increase.
My stock is quickly rotated so nothing sits on a shelf for very long. Therefore it is possible for an item to be out of stock. If it is, you will be notified and shipping will occur ASAP, usually within 3 days at the most. Some of our more indulgent, fancy cookies take 3 days to be ready for shipping from the time they are ordered. If you have a special occasion that these are needed for, please allow enough time for baking, dehydrating, decorating, drying and shipping.